Haven Grove Home Care

Privacy Policy

Last updated: July 30, 2026.

Haven Grove Home Care ("Haven Grove," "we," "us," or "our") respects your privacy. This policy explains, in plain language, what information we collect through this website, how we use it, and the choices you have. Haven Grove provides private-pay, non-medical companion care; this website is informational and is not a portal for medical records or protected health information.

Information we collect

We collect only what you choose to provide and a limited amount of standard technical data:

  • Information you give us — such as your name, phone number, email address, the type of care you're interested in, and anything you include in a message when you use our contact form or call or email us.
  • Automatically collected data — standard information your browser sends, such as approximate location, device and browser type, and pages viewed, used to keep the site secure and understand how it is used.

Contact forms

When you submit our Request Care form, the details you enter are transmitted to us (by email and, optionally, an internal notification) so we can respond to your request. We ask only for what we need to reach you and understand how we can help. Please do not submit sensitive medical or financial information through the form.

Cookies

The website uses minimal cookies or similar technologies necessary for basic functionality. If analytics are enabled (see below), analytics cookies may be set. You can control or delete cookies through your browser settings; disabling them will not prevent you from contacting us.

Google Analytics

We may use Google Analytics (GA4) to understand aggregate, de-identified website usage (for example, which pages are most helpful). Analytics data is processed by Google and is not used by us to identify you individually. You can opt out using the Google Analytics Opt-out Browser Add-on.

Google Maps

If a map is displayed on the site, it may be provided by Google Maps, and your use of it is subject to Google's terms and privacy policy. We do not currently embed interactive maps that track you beyond standard Google functionality.

Email communications

If you contact us by email or we reply to your request, we will use your email address only to correspond with you about your inquiry and your care. We do not sell your email address, and we will not add you to marketing lists without your consent.

Data retention

We keep the information you send us only as long as needed to respond to your request and to maintain ordinary business records, after which it is deleted or archived in line with our normal practices. You may ask us to delete your information sooner (see "Your rights").

Security

This site is served over HTTPS, and we take reasonable administrative and technical measures to protect the information you share. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-party services

We rely on a small number of trusted service providers to operate the site and respond to you — for example, our website host, our form/email delivery provider, and analytics. These providers process data on our behalf and are expected to protect it. This site may also link to third-party websites, which have their own privacy policies.

Your rights

You may ask us to review, correct, or delete the personal information you have given us, or ask questions about how it is used. Depending on where you live, you may have additional rights under applicable privacy laws. We will respond to reasonable requests.

Contact us

Questions about your privacy or this policy? Contact Haven Grove Home Care:

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